Recently, one of my clients told me the story of how he requested a copy of his prior year's tax return from one of my competitors (a franchise...)
He was charged $24.
That same copy could have been obtained from the I.R.S. for free.
Any client requesting a copy of a prior year's tax return from me will receive it for a nominal fee-to cover my time involved in locating and reprinting the return- but not $24!!!!!