Tax practioner and Notary since 1980.
Serving clients all over the USA.
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~~What is an enrolled agent? An enrolled agent is a person who has earned the privilege of practicing, that is, representing taxpayers, before the Internal Revenue Service. Enrolled agents, like attorneys and certified public accountants (CPAs), are unrestricted as to which taxpayers they can represent, what types of tax matters they can handle, and which IRS offices they can practice before.
(I.R.S. definition)~~
Disclosure and Retention of Personal Information

Exact Tax Service does not disclose the personal information of its client without their consent to any outside party, except as required by law or as specifically requested by the client, e.g. in a mortgage letter to a broker looking for income verification. Exact Tax Service retains personal information for its clients after which it is destroyed unless otherwise instructed by the client, in which case it is disposed of as per the client’s instructions.
IRS says:  “Don’t count on getting your refund by a certain date to make major purchases or pay other financial obligations..."

E-file Refund Cycle Chart Discontinued-
In the past IRS published Publication 2043, IRS E-file Refund Cycle Chart, showing when direct deposits were scheduled to be made or paper checks were scheduled to be mailed.  These scheduled dates were based on the date the tax return was accepted by IRS into their system.
Now Publication 2043 is titled “IRS Refund Information Guidelines for the Tax Preparation Community”.
 IRS is no longer providing us a Refund Cycle Chart showing the expected dates taxpayers will get their refunds. 
This change is an effort by IRS to permit itself more time to conduct more testing on returns to find fraud BEFORE the refunds are sent out.  IRS says it still plans to get most refunds sent out within 21 days.
 
Taxpayers can find information regarding IRS’ processing of their tax returns at http://www.irs.gov/ by clicking on “Where’s My Refund”.   
Their tax return status should show up 24 hours after IRS receives their e-filed return, or 4 weeks after IRS receives their paper filed return.  Taxpayers will need to have their Social Security number, their filing status, and the exact refund shown on their return.
 
When taxpayers check IRS’ web site, they will find one of three messages:
1) The date the return was received,
2) The date the return was approved, and
3) The date the refund was sent.
The information at “Where’s My Refund” is updated once every night.